Privacy Policy

Temiz Oto Yıkama Hizmetleri, located at 48 Cumhuriyet Caddesi, Kat 1, Daire 2, Izmir, Aegean Region, 35100, Turkey, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make use of our online platform.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and our site, the choices you make, and the products and features you use. The personal information we collect may include:

Personal details such as name, address, and contact information.
Payment information processed through secure third-party payment gateways. We do not store full payment card details.
Information about the services you request or use.
Information collected automatically when you visit our site, such as IP address, browser type, device information, and usage data (e.g., pages visited, time spent on pages). This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Information you provide when communicating with us.

We may also collect information from other sources, such as public databases, marketing partners, and third parties.

How We Use Your Information

We use personal information collected via our online platform for various business purposes described below:

To provide, operate, and maintain our online platform and services.
To communicate with you, including responding to your inquiries and providing customer support.
To process your service requests and related transactions.
To send you administrative information, such as service information and updates.
To send you marketing and promotional communications, where permitted by law and according to your preferences.
To find and prevent fraud and other illegal activities.
To ensure the security and stability of our site.
For data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns to improve our site, services, marketing, and your experience.
To comply with legal obligations and respond to legal requests.

We process your personal information based on legal grounds including your consent, the necessity to perform a contract with you, compliance with our legal obligations, and our legitimate business interests.

Sharing Your Information

We may share your personal information with third parties in the following situations:

With vendors, consultants, and other third-party service providers who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service). These third parties are obligated to protect your information.
In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
To comply with legal obligations, respond to legal processes, investigate potential violations of our policies, or protect the rights, property, or safety of ourselves, our customers, or others.
With your consent or at your direction.

We do not sell your personal information.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

The right to access your personal information.
The right to request correction or deletion of your personal information.
The right to object to or restrict the processing of your personal information.
The right to request data portability.
Where we rely on your consent to process your personal information, the right to withdraw consent at any time.
The right to lodge a complaint with a supervisory authority.

These rights may be limited in certain circumstances under applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" structure at the beginning of the policy (note: actual date structure is omitted as per instructions, but this is how it would be indicated). We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, you may contact us by mail at:

Temiz Oto Yıkama Hizmetleri
48 Cumhuriyet Caddesi, Kat 1, Daire 2
Izmir, Aegean Region, 35100
Turkey